See what our customers are saying about us!
I had a leaky water main and had Chad come out and give me some options. He gave a very honest assessment and never tried to oversell me on anything. I feel like a lot of times people try to always push for the expensive solution, which he did not. He told me that his work is very thorough and they may not be the cheapest but they are the best. He gave me a timeline and actually was able to get the job done quicker than that which was great. His crew also made some assessments while they were working on what I may want to have checked out. This was just items they had seen previously at other customers. This was not something they were trying to sell me on as they do not operate in that area. It was something that i may want to address as they have seen it be an issue before. The crew was very nice and respectful. After they were finished, Chad went through the work they performed and asked if I had any questions. He also said to call him if I had any questions which is always nice, because it wasn’t one of those “hey we are done let’s get out of here” type of dealings. I highly recommend this company if you want quality work and it completed in a timely manner.
Two weeks prior to the closing on my 93-year-old fathers Roswell house, we had a sewer backup in the basement. I called Northside Plumbing and Chad came over quickly. He put his camera down the sewer line and found that the line was plugged with roots. He spotted the location in the yard which showed the line 8 feet in the ground. I was in a panic due to the pending sale. Three days later Chad and his crew dug up the line, repaired it, and had it all finished in four hours, which he had estimated. Chad was amazing, eight feet down in the ground pulling out roots from the line by hand. He installed a new section of sewer line, added a tap up to ground level, sealed it all up with concrete, filled the hole and smoothed over the yard. There was very little disturbance to the yard Chad is a total pro and a good guy too. I was totally amazed by his quick response and excellent work. His price was also very fair for the work is done. I can not put enough stars on this review to show how impressed and satisfied I am. Thank you so much, Chad and Northside Plumbing.
First let me start by saying how refreshing it is to get a FREE quote for plumbing services. The plumber (same person that came back to do the job!!) was was on time, respectful of me and my home and delivered the quote same day. The explanation was thorough, options were offered and no pushy sales show. Quoted prices were reasonable and we were able to schedule the repair next business day. Job is done (again on time) and he provided us with a description of what to expect now and possibly plan for in the future. I will definitely bypass the big organizations again next time in favor of the personal attention from Northside Plumbing. I didn’t finish with the feeling that I had been robbed or have to clean up after a contractor!! Yeah!!!
Tyler from Northside Plumbing came to our house to install a kitchen faucet, a new water heater, expansion tank and pressure-reducing valve. He was on time, polite and professional. Tyler presented all our options to update/repair the water heater etc. He is very knowledgeable and took time to explain how everything works. The job went great and we now have peace of mind that our system is in excellent shape. And as a bonus, he tipped us off to a great local place to take our kayaks and fish! Great service from Tyler and Northside plumbing! Highly recommend!